Privacy Policy

At SafeLumen VPN, your privacy and data security are our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information while you use our services. By using SafeLumen VPN, you agree to the terms set forth in this policy, which is designed to provide transparency and control over your data.

Policy Overview

This policy explains:

  • The data we collect and how it is used
  • The steps we take to protect your privacy
  • Your rights regarding your personal data
  • Changes to this policy and how they may affect you

Data Collection and Usage

SafeLumen VPN does not require user registration or store any personal information. We believe in keeping your activities anonymous. The data we collect is minimal and only used for ensuring that the VPN functions properly. Here’s a breakdown of the types of data we may collect:

  • Device Information: To optimize the service, we collect data about the type of device you're using, its operating system, and app version. This data helps us ensure compatibility and troubleshoot issues.
  • IP Address Anonymization: While using SafeLumen VPN, your IP address is anonymized and not logged. After each session, your IP address is erased from our systems.
  • Usage Statistics: We may collect aggregated and anonymized data to assess the app’s performance and improve our services. This data is used solely for analytics and never identifies you personally.

How We Use Your Data

  • Service Optimization: Your device and usage information helps us ensure that SafeLumen VPN works efficiently on all devices.
  • Security and Maintenance: We use minimal data for ensuring the security of our services and to prevent abuse or unauthorized access to our network.
  • Enhancement of Features: Anonymized usage data helps us understand how the service is used and enables us to improve features or roll out new updates.

Data Sharing and Third Parties

We do not share any of your personal data with third parties, except for the limited circumstances outlined below:

  • Legal Obligations: In the rare case of a legal request or to comply with governmental regulations, we may be required to share information.
  • Third-Party Services: Payments are processed through third-party services, whose privacy policies apply. SafeLumen VPN does not retain any payment-related data.

Data Security

All communications between your device and SafeLumen VPN’s servers are encrypted using high-level encryption protocols. This ensures that your data remains secure and private, protecting it from third-party surveillance.

Data Retention

We do not store any personal data after your VPN session ends. Your anonymized data, such as session logs, is deleted after each use. If we collect any information that is legally required to be retained, we will do so in compliance with applicable laws.

Your Rights

You have the right to access, correct, or delete any personal data we may hold, even though we do not typically collect any personal data. If you have any concerns or wish to exercise your rights, you can contact us at any time.

Children’s Privacy

SafeLumen VPN is not intended for use by individuals under the age of 16. We do not knowingly collect or store data from minors. If we learn that we have inadvertently collected data from a child under 16, we will take steps to delete it.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. We will notify users of any material changes to this policy, and continued use of SafeLumen VPN signifies your acceptance of these changes.